Unable to retry quiz with my trigger

Apr 23, 2021

Hi Everyone,

When a person gets a question wrong, I give them the option to retry the quiz. When I click on try again, it does not reset the results to being unselected for my questions 5-10.

1. How do I get that to work?

2. When I try to select the correct answers, the submit button does not work allow me to submit.

Can someone please help me to figure out what is happening and why it is. Also, how to solve it.

Thank you so very much!

 

Regina 

5 Replies
Judy Nollet

Hi, Regina,

It's hard to troubleshoot without seeing the file. Best guess: the Slide Properties for questions 5-10 are set to "Resume saved state." That would prevent the program from resetting them for the user to retake the quiz. 

  • In my experience, it's best to leave the revisiting Slide Property to "Automatically Decide" for quiz questions. That lets the default quizzing functions work as expected. 

If that's not what's causing your problem, I suggest you upload the file. Or, at least, a copy with just the quiz. Then someone might be able to spot what else might be wrong.

Walt Hamilton

Probably the most important thing is to understand the relationship between the number of attempts and the different layers.

When the  learner clicks submit, if the answer is correct, the correct layer shows, and (unless you change it), jumps to the next slide.

The complications start if the answer is incorrect. If it is the last attempt, The Incorrect layer is shown, if there is one. If there isn't (like Question 5) then everything stops, and nothing else happens.

If it is not the last attempt, the Try Again layer is shown. and (unless you change it), it hides when clicked, and allows he learner to keep working until the number of attempts is exhausted, when the Incorrect layer is shown.

To get Question 5 to work correctly, it needs to have either move attempts allowed, and an Incorrect layer.

My question involves the restarting of the timeline. Unless the learners are really, really low level, they don't need to hear the instructions again. Just pick how many attempts you want to give them, and set it to that number. Let them click the Try Again button, and try again.

Forcing them to retry the quiz without the benefit of seeing their previous attempt is not best educational practice. They will learn more if they can know what the wrong answer is, instead of trying to guess or remember what their last answer was.  Nevertheless, if you are determined to reset the answers, it is still faster and easier to let the built-in functions do their work: set the number of attempts, and use the native Try Again and Incorrect layers. If you have to reset the answers, write triggers that set the four choices to Normal just before or just after the Try Again layer is hidden. The closer you stick to the native functions, and the fewer extra functions (like restarting the timeline) you create, the easier it will be in the future to understand and modify or maintain the course.