Unable to See Slide in My Player Menu

Jul 22, 2021

I am unable to see one on my slides in my player menu. That being said I have gone into my player settings and have tires to add the slide to the menu deck. When I do this it shows that is is added then when I click ok it then disappears again both on my menu and in my player. I was wondering if there is a solution to this?

1 Reply
Maria Costa-Stienstra

Hi, Olivia, and welcome to E-Learning Heroes! ✨

Thank you for reaching out!

Here's something you can try first: when you go to the Player Properties > Menu, you should be able to reset your menu, so it matches your Story View:

Screen Recording 2021-06-29 at 10.24.35 AM

If that doesn't work, would you feel comfortable sharing your file either publicly here or privately through a support case so we can see what's going on?