Unable to unselect some options in pick many quiz
Oct 19, 2022
Hi People
Have built a pick many quiz which is puzzling me in that I can unselect some of the pick many but not others. I have looked at all the properties and states but not seem to be different. I based my quiz on the Focus freeform pick many shown below in which only some of the selections can be changed. 
What am I missing?
Andrew
4 Replies
If you will attach your .story file here, it will make it easier for someone to help you.
Thanks Walt. I've discovered the fault originates in the Focus template so you can check the issue out using the template. My project has some sensitive info on it so unwilling to share at this time.
Hi Andrew!
I understand privacy is very important for your project. I'd like to suggest another option:
If you'd like to share your .story file in a private support case, our Support Engineers can investigate what’s happening with your quiz setup. Your file will be deleted when troubleshooting is complete. Our team can also sign an NDA if necessary.
Hope this helps!
Hi People,
I have identified that if I duplicate a question in the Focus multiple response template, the on/off properties of the selector lose the ability to turn back off once turned on. Would have expected they be set in the states section but not so.
Thoughts?