7 Replies
Claire Brammer

Hi,

I was viewing it from inside the storyline file. I have managed to sort it basically by playing each scene to see if was corrupted. It turned out that that when I was exporting the quiz questions into the story file this was what was making the preview stop at this point.

I removed all of the quiz scene from the file, saved another copy and started again and it worked.

Thank-you for replying to my e-mail, it’s great to know there is some-one out there who supports any issues I have with Articulate 360.

😊

Best Regards

Claire Brammer
Maintenance Management System Trainer and Competancy Assessor
OSIT
Services Execution; Western Europe, Middle East and Africa Region
Bombardier Transportation
Litchurch Lane, Derby.
DE24 8AD.

claire.brammer@rail.bombardier.com

Work: 01332 251795
Mobile: 07788356095

[cid:image001.png@01D126A1.5AB0EE70]

Please consider the environment before you print / Merci de penser à l'environnement avant d'imprimer / Bitte denken Sie an die Umwelt bevor Sie drucken

Bombardier Transportation UK Ltd.
Registered Office: Litchurch Lane, Derby, DE24 8AD, England.
TEL +44 1332 344666, FAX +44 1332 266271.
Registered in England.
Registration No. 2235994.

This e-mail message, and any attachments, may contain information that is confidential and/or privileged. They are intended for the exclusive use of the addressee.
Any other person is strictly prohibited from disclosure, distribution or reproduction. No waiver whatsoever is intended by sending this e-mail.
If you receive this e-mail in error please immediately inform the sender by return e-mail and delete this e-mail message along with all the attachments and destroy all copies.

Claire Brammer

Hi,

Thank-you for replying to my e-mail. I have sorted the issue by saving it again, but I did find the quiz scene had somehow become corrupted so removed that scene and started again.

Best Regards

Claire Brammer
Maintenance Management System Trainer and Competancy Assessor
OSIT
Services Execution; Western Europe, Middle East and Africa Region
Bombardier Transportation
Litchurch Lane, Derby.
DE24 8AD.

claire.brammer@rail.bombardier.com

Work: 01332 251795
Mobile: 07788356095

[cid:image001.png@01D126A1.5AB0EE70]

Please consider the environment before you print / Merci de penser ? l'environnement avant d'imprimer / Bitte denken Sie an die Umwelt bevor Sie drucken

Bombardier Transportation UK Ltd.
Registered Office: Litchurch Lane, Derby, DE24 8AD, England.
TEL +44 1332 344666, FAX +44 1332 266271.
Registered in England.
Registration No. 2235994.

This e-mail message, and any attachments, may contain information that is confidential and/or privileged. They are intended for the exclusive use of the addressee.
Any other person is strictly prohibited from disclosure, distribution or reproduction. No waiver whatsoever is intended by sending this e-mail.
If you receive this e-mail in error please immediately inform the sender by return e-mail and delete this e-mail message along with all the attachments and destroy all copies.

Ashley Terwilliger

Glad to hear it, Claire! You may want to keep these helpful reminders nearby to prevent any future issues of corruption.

Also, I noticed that your email signature came through when you replied via email. You can remove that if you would like by clicking Edit beneath your response. Here’s a quick Peek video if you need help.

Angie Hanks

Hi, I had same issue. I restarted but didn't solve the problem. I went through each slide and previewed each slide which is mentioned in another post and found the offending slide. I removed the offending slide, saved but still didn't solve the problem. I saved the file with new name but still didn't solve the problem. I closed Articulate 360 and then went back to my original file, was able to preview each slide, then I previewed entire project but I have a feeling this isn't a permanent fix and I will encounter this problem again.

Alyssa Gomez

Hi there Angie! 

So sorry you ran into a corrupt file. It sounds like you followed the right steps! Have you had any trouble previewing the file since closing Articulate 360?

As long as you're following these steps, you shouldn't run into any further corruption issues. And as always, we're happy to lend a hand if you'd like us to look things over. You can send the file our way by clicking here.