Unexpected lightbox behavior with multiple custom menu tabs

Jan 19, 2021

I have a course with two custom menu tabs, each displaying a slide in a lightbox (References and Terms). When I click on References, the correct slide displays. However, if I click on References again, Terms displays. It'll alternate back and forth between the two slides with every click. The same behavior occurs when I click on the Terms tab. 

I've attached a .zip of the working file if you would like to review it.

Also, here's a Review link so you can see it in action: 


7 Replies
Pete Rix

We've been able to replicate the issue on multiple devices with different browsers.

Cleared my browser cache and made sure my version of Chrome is up-to-date (Version 88.0.4324.96 (Official Build) (x86_64)) prior to retesting and still experiencing the issue.

Also experiencing on:

  • Safari (Version 14.0.2 (16610.
  • Firefox 84.0.2 (64-bit)
  • Edge (Version 87.0.664.75 (Official build) (64-bit))
  • IE11 (Version 20H2 (OS Build 190.42.746))
  • Chrome and Safari for iOS 

Using the newest build of Storyline 360 (v3.48.24116.0)