Hi everyone! I can't figure this out for the life of me. I've rebuilt it a few times, but I'm still getting this black Untitled1 page displaying for this storyline file in Rise. I've copied this exact file and made other interactions with no issue. But this one always comes up with the black screen instead of the green slide. I have double checked, there's no animations or anything on the first slide other than "Jump to slide 1.2 when user clicks play button icon". Help! It's the last item I need for my project and I can't have the user scroll down and see this blank screen. See attachment.
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Hello Karina,
Thanks for reaching out!
It would be helpful if we can take a look at your project file so we can check the following:
Would you be willing to share your project file here or privately by opening a support case? We'll delete it when we're done testing!