Up and down arrow keys not working to change answer to quiz question

When navigating through quiz questions (in Storyline) using JAWS, tabbing works. However, JAWS would also say that if I want to change my answer, I can use the up and down arrow keys. Issue: It does not work. The arrow keys will not move As a result, I would tab through all the elements of the page until I get to the my new selection and press enter. JAWS' instruction to use up and down arrow keys is misleading. Tabbing through the entire page just to change my answer is also cumbersome.

Any inputs?


27 Replies
Ren Gomez

Hi Everyone,

Thank you all for continuing to share the crucial need for creating accessible content for all learners. While more work remains, we're at a point where we're confident the work done so far delivers meaningful real-world improvements for learners with accessibility needs. I've included links below where you can find all the details on what this means for Storyline 360 Update 36:

You'll also find our general FAQ on accessibility in Articulate 360 tools here.

This release makes it significantly easier for those users to perceive, operate, and understand content published with Storyline, while opening up more choices of browser, assistive technology, and devices for the first time. Learners will benefit from the vast majority of these improvements, even when the course author is not designing their course for accessibility. 

If you have any questions or concerns, let us know here or reach out to our Support team. We know there is more to do, so we'll continue to keep you posted about future releases.