When I try upload a PPT presentation via the menu options in Storyline 2, I get an uploading message which continues indefinitely but the file does not upload. I have tried uploading different presentations (large and small) and the result is always the same. The longest I have waited is 90 minutes before cancelling the upload. I use PPT 2010. Any ideas?
Hi Ashley, thanks for your response. I admit to not following the instructions to the letter. However, I think my problem appeared to be with the Camtasia "Add In" I have installed within PowerPoint. When the PPT upload continued to run (without ending!) I opened "Task Manager" and noticed the Camtasia Add In also opened. Once I closed the Camtasia Add In and closed the Task manager, the PPT slides uploaded within a few seconds. Possibly a potential issue to note if Storyline Users have Camtasia installed on their machines.
I've heard of older threads where folks had difficulty with the Camtasia add on not playing nicely with Articulate - so closing it or ensuring it's not running/disabled would be my recommendation going forward.
3 Replies
Hi Gary,
I just want to confirm you're following the steps here for importing into Storyline, and that you're working with local .story files and .ppt files as described here.
If you're still having difficulty, I'd look at conducting the repair of Storyline.
Hi Ashley, thanks for your response. I admit to not following the instructions to the letter. However, I think my problem appeared to be with the Camtasia "Add In" I have installed within PowerPoint. When the PPT upload continued to run (without ending!) I opened "Task Manager" and noticed the Camtasia Add In also opened. Once I closed the Camtasia Add In and closed the Task manager, the PPT slides uploaded within a few seconds. Possibly a potential issue to note if Storyline Users have Camtasia installed on their machines.
Hi Gary,
I've heard of older threads where folks had difficulty with the Camtasia add on not playing nicely with Articulate - so closing it or ensuring it's not running/disabled would be my recommendation going forward.
This discussion is closed. You can start a new discussion or contact Articulate Support.