4 Replies
Alyssa Gomez

Hey Emily,

Sorry to hear that! The good news is there may be a previous version of your project in your temp files. Here's how to check: 

1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline 
 
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop. 
 
3) Change the file extension of the copy on your desktop from *.tmp to *.story. 
 
4) Double-click the file to open it in Storyline. 
 
If that doesn't help, we may be able to help you fix what you're seeing in the current version of your .story file. Can you tell more about how the triggers aren't working? And if you can attach your .story file here, that would be helpful, too. :)