Using Player Controls to Pause Audio and Timeline Simultaneously

Feb 05, 2020

I am creating a course for my company and am running into an issue with the pause feature of the Player. 

I have the Player settings as shown:

Player Control Settings

When I preview the course and click 'pause' on the player, the audio will pause, but the timeline continues. When I then click 'play' on the player, the audio will start where it left off while the timeline is already ahead -- therefore, they are now out of sync after pausing and clicking play again.

Do I really have to create a play and pause button on each slide and set their triggers to pause the timeline when clicked and pause the audio when clicked? 

1 Reply
Ren Gomez

Hi Morgan,

Happy to help! The play/pause feature on the player should be pausing all the elements on the timeline of the slide, including the audio.

Something may be causing that error. Are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with our support engineers. We'll delete it when we nail down what's going on!

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