I had been trying to import a file from powerpoint to articulate. But in between it is showing an error and the message is "Values does not fall within the expected range"
Hi Rhine. What version of Storyline are you using? I found issues similar to this where the problem is caused when using numbered list and custom fonts. It was corrected in the latest Update 2 for Storyline.
Hi Leslie, Thank you for the revert. I am sorry but i cannot share the ppt as it belongs to the company that i work for. I think i am using the latest updated version.
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Hi Rhine. What version of Storyline are you using? I found issues similar to this where the problem is caused when using numbered list and custom fonts. It was corrected in the latest Update 2 for Storyline.
Below is the link to the said discussion. Thanks.
https://community.articulate.com/discussions/articulate-storyline/sl2-slides-go-white-and-fill-with-a-big-red-x
Hi Annaliza, Thank you very much for the reply. I am using Articulate storyline 2.
Hi Rhine!
Did you verify that you are utilizing the latest update as Annaliza shared above?
Would you be able to share the .ppt file for us to try to import?
Hi Leslie, Thank you for the revert. I am sorry but i cannot share the ppt as it belongs to the company that i work for. I think i am using the latest updated version.
Hi Rhine!
You can check out this article for some common reasons that it may not be importing.
You could share privately with our support team if needed and an NDA can even be signed.
I'm getting the similar error while importing the Powerpoint onto Articulate Storyline 360. I have attached the snapshot of the error.
Hi Sowmya!
Thank you for reaching out and sharing what you are experiencing when importing your PowerPoint file.
I see that you are also working with Darwin on our support team, so you're in great hands.
Thank you for your email.
This discussion is closed. You can start a new discussion or contact Articulate Support.