I do not see a thread on this already. The font size is increasing when I use variables. You can see on the link below. The first "15 Minutes" is static and the one below has a variable. %time%. Anybody else seen this?
What I did for now is just put an empty %nothing% variable in the other field so they match in size. I tried Arial too to see if it would make a difference and, nope.
Thank you for the additional information. Do you know what version of Storyline you are currently using? We did have an issue that was corrected in Update 21 where the variable font size displayed too large if the Windows display was set to 125%.
Thanks, Curtis for checking that. If you're still seeing the issue we'll want to get our hands on your file to test further. Can you share it with us publicly here? If not, you can always share with our Support Team
Not sure if it is a Christmas miracle or what but I restarted my computer this morning and then tried to set up the example for you guys and it is not doing it any more. I will keep you posted if I see it again.
When I was getting it ready to submit it to you guys I was going to just send the one slide. When I took the other slides out it displayed as expected. I will have to send the whole project to make sure they can recreate.
Always the toughest to figure out. I appreciate you working with our team on this and it looks like you are a great asset to testing all of the scenarios as well :)
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Hi there, Curtis! I'm curious what the settings on the text box using the variable text are. Can you share what the font setting is there?
Also, in the formatting shape options, there are some Autofit options on the Text Box tab:
Can you let me know what you see there?
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Only thing different are the margins. Also, not sure this matters but the variable is a Number type.
If I put that variable into the other text box it enlarges it too. https://360.articulate.com/review/content/9962edcd-d1da-4a58-94d0-fa607b776d49/review
What I did for now is just put an empty %nothing% variable in the other field so they match in size. I tried Arial too to see if it would make a difference and, nope.
Hi Curtis,
Thank you for the additional information. Do you know what version of Storyline you are currently using? We did have an issue that was corrected in Update 21 where the variable font size displayed too large if the Windows display was set to 125%.
I just updated to the latest version.
Thanks, Curtis for checking that. If you're still seeing the issue we'll want to get our hands on your file to test further. Can you share it with us publicly here? If not, you can always share with our Support Team
Yeah it is still there. I would need to share it directly with the Support Team.
Sounds good, Curtis. You can upload your project file at the link here.
Let me know when you do and I can follow along to share any updates here too!
Not sure if it is a Christmas miracle or what but I restarted my computer this morning and then tried to set up the example for you guys and it is not doing it any more. I will keep you posted if I see it again.
Spoke too soon. I put it back in our template and it did it again. https://360.articulate.com/review/content/9962edcd-d1da-4a58-94d0-fa607b776d49/review
When I was getting it ready to submit it to you guys I was going to just send the one slide. When I took the other slides out it displayed as expected. I will have to send the whole project to make sure they can recreate.
Hey Curtis,
Thanks for keeping us up-to-date.
I see that you reached out to our support team and Christopher is taking a look and helping you out.
Yes, thanks Leslie. It is a bit of tricky issue that seems to be specific to one of my Storyline files.
Always the toughest to figure out. I appreciate you working with our team on this and it looks like you are a great asset to testing all of the scenarios as well :)
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