Video not importing in Storyline

May 23, 2017

Hello, 

I've been unable to import youtube videos from the website in Storyline. All I get is a gray box (see attachment, slide 1.26).

 

here is what i have done to troubleshoot:

- updated and re-installed storyline

- tried different videos in the same project

- tried the same/different videos in a brand new project

Any ideas? Thanks in advance

3 Replies
Alyssa Gomez

Hey Jessica!

Thanks for sharing your file with me. I published it for Web and uploaded the zipped output to Tempshare for testing, and I was able to play the YouTube video without a problem. 

Since the video is embedded from the web, you'll have to publish the file before you can view it. Give that a try, and let me know if it works for you!

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