Video Player Seek Bar Doesn't Work

Sep 27, 2013

I am trying to publish a simple web video in Articulate Storyline.  I imported a Flash Video into a slide and selected the seek bar to appear, which it does when published.  However, when you click down the line on the seek bar, the video does not advance.  What is the problem?  Do I need to use Captivate?

10 Replies
Rebecca Fleisch Cordeiro

Hi Guy,

Hmm. I don't think that sounds right. I found a site that has a coupla' sample flash videos that you can download. I tested with the "scooter race" and the seekbar advanced the video for me. Perhaps you can try testing with that and see if it works. If so, perhaps there's a problem with your video?

Or, perhaps you can upload your story for the community to take a look at?

Guy Armstrong

Will try loading a shorter video.  This is a 50 minute high-res (1024kps) movie and maybe the size is the problem.  Also tried inputting it as a .wmv and had the same problem, so don't think it is a issue with the video 

Looking at various posts on this issue I'm wondering if the default setting in Storyline disables the seek bar to prevent students from skipping to the end of the video slide which would report it as a completed slide view?

Where would I upload the project for the community to look at?

lisa alholm

Hi!  I am helping out a co-worker and this is happening in their video as well.

She has included the seek bar in the player, and it will pause and play just fine, but when scrubbed ahead or back -- it doesn't actually advance/rewind the video footage.

Let me revise -- it sill play pause just fine if the seek bar is progressing.  If the seek bar is scrubbed to the end, then the video is played, the the play/pause will no longer pause the video.

Please let me know your thoughts -- any help would be much appreciated!



Ashley Terwilliger-Pollard

Hi Lisa,

I tested the story.html link you shared here, and I witnessed a different behavior. The play/pause button works, but when scrubbing through the video using the seekbar doesn't allow me to advance any further in the video, just pick up where I left off. Have you tried to enable the "Show video controls" for the video itself, and not use the Storyline seekbar? 

Christine Hendrickson

Hi there Chuan,

I'm sure others will have suggestions, but I wanted to chime in here. First, if you want to just keep learners from scrubbing through the flash video, you could cover the video itself or the controls with a shape. For example, it's a pretty popular technique to cover the video with a transparent shape to keep learners from clicking on the video itself.

When you insert it as Flash it plays your SWF file independently of the slide's timeline, so learners can proceed at their own pace. You won't be able to control it through the use of the built in seekbar, or edit the video using the Storyline video editing controls.

Another option would be to record the video and insert that into a slide. Then, you could add additional animations and tie all of that into a single slide. 

I'm not sure if that will work for you, but I thought I'd share the suggestion.


Lauren Connelly

Hi Stephanie!

I'm happy to help! Are you receiving an error message when trying to publish or are the changes not sticking in the published output?

It would be easiest to take a look at the file to have a better understanding of what you're seeing on your end. Would you mind either attaching it to this discussion or you can share it privately using this link? Either way, we'll make sure to report back with our findings.

Katie Riggio

No apologies needed, Stephanie!

If the file is too large to attach, another way is to host it on Google Drive, Dropbox, or another storage solution available to you. Then, share the link to the file with us, where we can download it for testing.

In the meantime, I'll do my best to help track down the culprit: What version of Storyline are you using? Also, what publish option are you using?

I'll be right here!

This discussion is closed. You can start a new discussion or contact Articulate Support.