Video - scrubber jumpback issue.
Once videos complete that have the built-in video controls turned on (scrubber, play/pause button), the scrubber bar jumps backwards anywhere from 2-10 seconds and stops at that time.
(To clarify, this is not the seek-bar, this is only the video controls that you can turn on and off in the video settings.)
When you then try to replay the video by clicking the play button at the bottom left of the video, it will not restart from the beginning.
Instead, the scrubber will finished out the remaining seconds that it jumped back to and then stop at the end.
The only solution to get it playing from the beginning is to click the pause/play button about 3 times or mess around with the scrubber manually to get it to restart properly.
Our client is really unhappy with this and I was wondering if there are any solutions you could suggest?
The videos we are importing are H264 mp4, 25fps (some are 30fps).
I thought the 25fps was the issue since Storyline publishes out at 30fps, but it also happens with our 30 fps videos too.
We see this consistently on both the iPad Mobile App Player and also the Flash version.
Any help would greatly be appreciated!