Video won't automatically play on mobile device

Apr 15, 2016

I have an mp4 video embedded in my content and you need to click a trigger to get access to the video. Once on the slide with the video, it won't start or play. If you click the "play" symbol on the slide, it brings you back to the previous slide, you then click the trigger again, and then the video will start playing through the video player on your mobile device. 

Any ideas on how to correct/improve this process? Thanks. 

It works fine running the project on the computer. 

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