Visited state not working

Jun 02, 2015

I have three shapes on my screen and each shape when clicked on opens a layer. I've created states for the shapes. They each have a Normal, Selected, and Visited. When I test them, the Normal works (of course!), the Selected works, but the Visited does NOT work. When I click on another shape to open up a new layer, the previous shape stays at the Selected state. Shouldn't this be automatic or do I need to setup triggers for the Visited state to work?

I've included two screenshots:

shapestates.png - this is what I have them setup as.

visitedstatenotworking.png - the order I tested this in is the bottom shape I clicked first, then when I clicked on the shape above, the bottom one stayed blue (when it should change to gray). 

14 Replies
Gary Collins

Ok, I would have thought it worked like you were thinking.

But, after doing a little research I found that not to be the case. When you select an object it doesn't actually deselect itself when you click another object, and this is why you are not seeing the visited state unless you click a second time to deselect it.

To make this work you need to create a button set, that way when you select another object it will deselect it because only one object can be selected in a button set.

I updated the file for you to have a look, let me know if this works for you.

Sepideh Gorjizadeh

I have created a simple drag and drop and I want the state of the target object to change to visited when the correct object is dropped on it. The visited state has a blue border and there is no text in it, but when I drop the object on its target object, only the blue border appears and the text is still visible. Can anyone help me figure out what is wrong? I also changed the order of the triggers but it didn't help!

Alyssa Gomez

Hi Sepideh,

The visited state is additive on top of the normal state, so you'll see both states at the same time.  Here's a bit more on how built-in states work in Storyline. 

To fix this, I deleted the object in the Visited state, and I replaced it with a new object. Now I think it's working how you intended. Take a look at the attachment and let me know what you think!

Mindy  Resmondo

I have a dashboard with buttons that I have created a normal, hover, and visited state for.  I want the learner to click the tab, it takes them to another slide, they are prompted to click within that slide and it takes them to watch a video on another slide.  When the click the next button to return to the dashboard the state doesn't change. It works on the individual slide in preview but doesn't work in review link.   Any suggestions?

Jose Tansengco

Hello Rob,

Sorry to hear that you ran into this issue.

In some cases, adjusting the existing triggers in the slide can help fix any issues with object states. Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a look at your slide? Please include a brief description of the behavior you're experiencing so we can test your file as accurately as possible. We'll delete it when we're done testing!