Have you tried using the Change Volume feature in the Video Editor window? Keep in mind volume changes will only be heard in the published version of the file.
Yes I did try that as well. I had published it also and volume was still not working. I don't have a problem with videos volume being too low/high. If an individual would like to change the volume, they cannot do so.
Hi there, Marcela. Thanks for clarifying. We recently discovered an issue where the volume slider is not working for videos in your published HTML5 output. We're looking into it now, and I'm tagging this discussion to be updated with new information!
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Hi Marcela,
Have you tried using the Change Volume feature in the Video Editor window? Keep in mind volume changes will only be heard in the published version of the file.
Yes I did try that as well. I had published it also and volume was still not working. I don't have a problem with videos volume being too low/high. If an individual would like to change the volume, they cannot do so.
Hi there, Marcela. Thanks for clarifying. We recently discovered an issue where the volume slider is not working for videos in your published HTML5 output. We're looking into it now, and I'm tagging this discussion to be updated with new information!
Hi, Marcela! The day Crystal alluded to is here: Update 20 for Storyline 360 is now live–check out all the improvements here!
This one has a fix for the issue you brought up where videos wouldn't loop when designed to do so, and the volume slider stopped working.
Here’s how you can update Storyline 360 to experience everything the latest release has to offer. Give it a go, and let us know what you think!
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