Weird and random issues with Storyline 360 Modern Player, layers, previewing and publishing.
Jun 15, 2018
I'm having some weird results with the preview and published Storyline 360 files - I think it's possibly related to using the new Modern Player.
One issue is with layers - the content on a layer seems to be distorting in random ways - in this example, each tab button takes you to a slide layer, and the text on the tabs layers is blurred and the white shape containing the text on the layers is definitely not publishing true to the size it is in the project file.
This is the view of the slide as I'm working on it in Storyline 360 - everything is lined up:
and this is the preview - you can see the size of the white box on the layers has changed and no longer extends to line up with the edge of tab 1 and tab 4. Also, I think the text is a little blurred. There's also another issue with a greyish line around the white header box on the slide. (I haven't included the player features in these screenshots, but I definitely have the Modern Player activated)
and this is a link to the published version which looks like the preview in that the distortion on the layers is there, as is the greyish line around the white header on the slide.
To help with the explanation of why I think the greyish line is an issue, my master slide has this white header box as a shape which covers the top of all of the master slide layouts completely, so there is no reason why there should be a greyish line there - and to add to the weirdness of this, this doesn't appear on every slide when I preview, and doesn't seem to be related to any particular slide layout as I've swapped these out in my troubleshooting process extensively over the last couple of days.
Here is the published version of one scene that will help illustrate this greyish line issue:
and here is what happens in preview - there is no greyish line, apart from on the first slide, which then disappears when I go back to view the slide again:
Here is a video of the file embedded in my Storyline Templates Wordpress site - this shows the Modern Player and the undesirable result of the greyish line around the white header box:
I can't attach the file here as it's part of my Storyline Templates library - but I could send it to Articulate support if needed.
I've only just started using the Modern Player - previously I never experienced any of these issues - this set of templates on my site (that you can view from the link below) has a similar white header and previews and publishes without any issues, but I really wanted to use the Modern Player for my new templates...
Yes, I have the latest update to Storyline 360.
Any assistance with troubleshooting would be greatly appreciated!!
BTW - I'm loving the new feedback master slide design in Storyline 360 and won't miss the old one at all!!
This discussion is closed. You can start a new discussion or contact Articulate Support.