I've never had the ribbon automatically minimize. It's only happened when I right click the ribbon & choose to minimize it. Are you customizing the quick access toolbar when it happens?
I know this is a really old thread but I have a project right now that minimizes the ribbon every time I change scenes or do a preview. It's driving me nuts. I've gone so far as to create a new SL file and import all the slides back in but it's still doing it to me.
It actually minimizes the ribbon when I open a scene from Story View or do a preview. If I have the scenes open as tabs I can switch between them without them minimizing but as soon as I go to add another scene tab it comes in minimized. And whenever I preview it minimizes the ribbon. Really odd behavior.
I can set my ribbon to be minimized and I sometimes see that happen when oping up someone else file such as in this image:
Is that what you're referring to? You can change it back by clicking on the drop down arrow right above "Insert" and change to uncheck "minimize ribbon".
It's the strangest thing. Ashley, this is someone else's course I'm working on so that's kind of interesting.
Leslie, I haven't tried to repair, i.e., uninstall/reinstall, as the problem is only on this single file; others are working fine.
And about an hour ago, just as mysteriously the problem appeared it has gone away... No idea what was the cause or why it went away. My guess is some weirdness in the file itself.
Yes, but the problem was I had to change it back every single time I previewed or opened or new scene tab from Story View. It was driving me nuts. No idea why it decided all the sudden again to "stick".
I have just started to experience this all of a sudden each time I go to view -> slide master (which I am doing quite a lot at the moment, defining some templates). As others said it is quite annoying to have to uncheck "minimize ribbon" each time. Has there been any fix found for this?
Not at all. And this minimize ribbon action happens when clicking either on "story view", "slide view", "slide master", "feedback master". Each and every time.
The original discussion is a bit older, so I'm curious if you can let us know what version and update of Storyline you're using? You can check by going to the "Help" Tab -> "About Articulate Storyline".
I don't see that we've replicated this, so if you're able to share more information on your setup and the steps you take prior to this happening that'll also help. For example, a screen recording and knowing more about your Windows environment.
Hello! I use Storyline 2 and the update is 12: 1705.520. I was about to record my screen but this morning all seems to be back to normal :) Maybe the software just needed to be closed and opened again, who knows.
I will record my screen if it ever happens again. Many thanks for your support!
I'd recommend closing Storyline and shutting down your computer on a regular basis to allow things the reset they need. We also have some other best practices for working in your Storyline files outlined here that'll help prevent odd issues and behavior that could ultimately lead to corruption.
Lastly, I did want to let you know Storyline 2's latest update is Update 13. I'd encourage you to download and install the latest update if you're able.
Hi I have just started to have this issue. When I select the preview screen the ribbon is always minimised! When in Preview I untick the 'minimise the ribbon' option however it reverts back to minimise the next time I view preview. I have just installed the latest update of SL360.
I discovered that hitting the 'Esc' key on the keyboard is a quick way to exit preview. However you still need to untick minimise the ribbon if you want to access the preview on other devices icons.
With some further investigation, this issue seems to only apply to an existing SL file, where I am doing some updates to the content. It doesn't happen when I create a new project.
This is exactly what I was experiencing. And it's just with one file. It seems that something is triggering Storyline to do so, I'm just wonderng what event that is. And it seems to be irreversible.
Gladly, I have finished the project I was working on back then and I no longer need to manually untick the checkbox anymore. Hasn't happend to me again since then.
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I know that double-clicking a tab minimizes the ribbon. Maybe your trigger finger is too "click on the draw" for the ribbon
Other than that, I don't know what's causing it.
Hi Bruce,
I've never had the ribbon automatically minimize. It's only happened when I right click the ribbon & choose to minimize it. Are you customizing the quick access toolbar when it happens?
Hi,
Not sure what I am doing, that's the problem....
Sometimes I just look and it's minimised
It's like the thread I posted earlier about the message when publishing - I cannot replicate it, and do not know what causes it.
I guess I need to just be a little more vigilant, and perhaps work slower
Bruce
or reduce your doubleclick time in properties
I know this is a really old thread but I have a project right now that minimizes the ribbon every time I change scenes or do a preview. It's driving me nuts. I've gone so far as to create a new SL file and import all the slides back in but it's still doing it to me.
It actually minimizes the ribbon when I open a scene from Story View or do a preview. If I have the scenes open as tabs I can switch between them without them minimizing but as soon as I go to add another scene tab it comes in minimized. And whenever I preview it minimizes the ribbon. Really odd behavior.
Hi Brett!
I've not seen this behavior before (thank goodness). Have you tried to repair your software to see if something glitchy is going on perhaps?
Hi Brett,
I can set my ribbon to be minimized and I sometimes see that happen when oping up someone else file such as in this image:
Is that what you're referring to? You can change it back by clicking on the drop down arrow right above "Insert" and change to uncheck "minimize ribbon".
It's the strangest thing. Ashley, this is someone else's course I'm working on so that's kind of interesting.
Leslie, I haven't tried to repair, i.e., uninstall/reinstall, as the problem is only on this single file; others are working fine.
And about an hour ago, just as mysteriously the problem appeared it has gone away... No idea what was the cause or why it went away. My guess is some weirdness in the file itself.
Yes, looks like Ashley has dealt with that before as well.
I think it gets transferred as a setting within the file perhaps - no way to stop it from happening but it's easy enough to change back!
Yes, but the problem was I had to change it back every single time I previewed or opened or new scene tab from Story View. It was driving me nuts. No idea why it decided all the sudden again to "stick".
I experience that too and it is so annoying to set it back everytime I preview something. That problem definitely needs to be fixed.
I have just started to experience this all of a sudden each time I go to view -> slide master (which I am doing quite a lot at the moment, defining some templates). As others said it is quite annoying to have to uncheck "minimize ribbon" each time. Has there been any fix found for this?
Thanks!
Hi Amaia,
Are you double-clicking when you hit 'View' perhaps? That will minimize and maximize that ribbon, which sounds like what you may be seeing.
Not at all. And this minimize ribbon action happens when clicking either on "story view", "slide view", "slide master", "feedback master". Each and every time.
Hi Amaia!
Could you share a Peek of what you're seeing? Here's a quick video of what I see on my side.
Hi Amaia,
The original discussion is a bit older, so I'm curious if you can let us know what version and update of Storyline you're using? You can check by going to the "Help" Tab -> "About Articulate Storyline".
I don't see that we've replicated this, so if you're able to share more information on your setup and the steps you take prior to this happening that'll also help. For example, a screen recording and knowing more about your Windows environment.
Hello!
I use Storyline 2 and the update is 12: 1705.520.
I was about to record my screen but this morning all seems to be back to normal :)
Maybe the software just needed to be closed and opened again, who knows.
I will record my screen if it ever happens again. Many thanks for your support!
Hi Amaia,
We all need our beauty sleep, even Storyline. 😴
I'd recommend closing Storyline and shutting down your computer on a regular basis to allow things the reset they need. We also have some other best practices for working in your Storyline files outlined here that'll help prevent odd issues and behavior that could ultimately lead to corruption.
Lastly, I did want to let you know Storyline 2's latest update is Update 13. I'd encourage you to download and install the latest update if you're able.
Thanks Ashley! I got update 13 and I'll take a look at the best practices :)
Hi I have just started to have this issue. When I select the preview screen the ribbon is always minimised! When in Preview I untick the 'minimise the ribbon' option however it reverts back to minimise the next time I view preview. I have just installed the latest update of SL360.
cheers
Gerry
I discovered that hitting the 'Esc' key on the keyboard is a quick way to exit preview. However you still need to untick minimise the ribbon if you want to access the preview on other devices icons.
With some further investigation, this issue seems to only apply to an existing SL file, where I am doing some updates to the content. It doesn't happen when I create a new project.
Yes Gerry.
This is exactly what I was experiencing. And it's just with one file. It seems that something is triggering Storyline to do so, I'm just wonderng what event that is. And it seems to be irreversible.
Gladly, I have finished the project I was working on back then and I no longer need to manually untick the checkbox anymore. Hasn't happend to me again since then.