15 Replies
Ashley Terwilliger

Hi Sue,

I'm sorry to hear about the odd behavior - but I want to be clear on what you mean by "cut a slide" - do you mean, delete the slide entirely? Can you tell me where you're cutting it from that it returns you to the first slide? 

Also, please make sure that you're working locally within the Windows environment and following along with the best practices here for working on the Mac. 

Ashley Terwilliger

Hi Sue,

If Storyline continually crashes on you and you've already confirmed you're working locally and gone through the repair steps detailed here we're happy to take a look at your crash logs. You can follow these directions to gather them and use the link in that article to send them to our Support team. 

Ashley Terwilliger

Hi Sue,

I just tried those steps on my own Storyline 2 files - and the text remains the same color as the copied box. If I copy and paste a text box, and then highlight all the text and remove it - the new text I begin typing will revert to my default of black.

If you're using the same color throughout, you could set that text box as the default (right click on the text box and you'll see an option to set as default) and then you can highlight all the text and begin typing anew and keep the same color. You could also use the format painter to transfer formatting properties from one text box to the next.