Slides publish in a different order than preview

Hi Missy

What are the triggers on slide 6.1? I'm wondering if there is a trigger there that is jumping you straight onto 6.2 at timeline start so it looks like it is skipping it? Any chance you can post the file? as it's always easier to work out when it's in front of you/

Regards

Helen

Hi Helen,

Thanks for the reply.  Sorry, I can post the file...there is proprietary software guides.  Here is what the triggers look like on 6.1.

It just says jump to the next slide when user hits next button.

Thanks for any help.

Here is a cleansed version of the file.  I have left all the triggers intact, just removed the content from each slide.

Thanks,

Missy

Hi Missy and welcome to Heroes! 

I took a look at your test file (thanks for sharing!) and here's the behavior I saw:

From slide 1 - I clicked on the files tab and used the "Data files" button. 

That brought me to slide 5.1 - and I used the next button to go all the way to slide 5.3 

When I clicked next on slide 5.3 I returned to slide 1.1 and then used the other button to go to the Autoreported video slide in scene 5. 

Everything seems to be working as designed here. 

Thanks for the reply Ashley.

That's my question....it works fine in Articulate and in the preview, but when I publish it ....that one trigger goes wonky.

Slide 1 "Data Files" will take me to slide 5.2, then "next" to 5.3, then next to " 5.4"  which 5.4 is not in the sequence at all in the "story view".

Thanks

Hi Missy,

Sorry - I forgot to include the link to where I published it here on SCORM Cloud.  That one behaved normally for me as well - can you check that version and let me know what behavior you see? 

Ashley, 
Thanks for looking at this so closely.

I have added two videos to the first two slides.   The first one is "How it should work", and your right before I put it into my LMS it work fine.  The second one is "How it does work" and its a video after I up load it to my LMS, Traincaster.  Just don't know why it does it with just this one slide.

Missy 

Hi Missy,

Thanks for the videos. Were you able to test the version I shared with you at SCORM Cloud? If it works as expected there, you'll want to connect with your LMS team regarding why it may not be working when loaded up. A few things that you may want to look into - are you republishing the course? Could the older version with incorrect triggers still be accessible? Does the LMS behave oddly with other videos or jump to slide triggers (that aren't just next slide)?

Thanks for all your help Ashley.

The SCORM cloud version did work fine.  I think I'll try reordering the slides and redo the triggers, and then I will publish it under a new name.  I feel like your right it might some how be accessing an old version.

The LMS is acting fine with the rest of the course so it is strange that it is just this one trigger it refuses to acknowledge correctly.

Thanks,

Missy

Hi Missy,

Feel free to keep us posted - and you may also want to try accessing the course (the current version or a new one) from a different browser or even computer to see if it is keeping a cached copy. You could also clear our your history and any browser cookies to see if it'll show you the correct course.