1 Reply
Leslie McKerchie

Hi John,

Thanks for reaching out and asking about the best image files to use for Storyline 360 and Rise 360. 

For Storyline 360: 

For Rise 360:

If you're having a specific issue or visual quality reduction, we'd be happy to take a look. With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.