I have a white rectangle with a red cross appearing in all slides in the format tab. So I cannot see the layers. This is appearing in all slides. See below.
I deleted the slide that caused the issue. Saved the file and opened it. The problem continues. Does anyone know how to fix this issue?
I've seen this when I had too many applications open and Storyline is struggling for PC resources. Try closing down everything else and opening just SL to see if that makes a difference for you.
I'd also look at where your files are being saved and edited, and make sure that it's on your local drive. There are a few other steps here for best practices around file maintenance, including how to find earlier versions of the file in your temp folders.
2 Replies
Hi Virginia
I've seen this when I had too many applications open and Storyline is struggling for PC resources. Try closing down everything else and opening just SL to see if that makes a difference for you.
Hi Virginia,
I'm sorry you've hit this!
I'd also look at where your files are being saved and edited, and make sure that it's on your local drive. There are a few other steps here for best practices around file maintenance, including how to find earlier versions of the file in your temp folders.
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