Why background color change? Apr 21, 2016 By Sarah De Velder Hi, When I play my course in the preview, the background colours of my slides are like I created them. Unfortunately, when I publish my e-learning in my LMS, the colour of some of my slides changed from white to blue. Does anybody knows why this is happening, and how I can solve the issue?
Tracy Parish Hero 8 years ago04/21/16 at 2:00 pm (UTC) Sounds odd. A quick fix to some "weird" issues like this is to open a new project, import all the slides and then republish. See if it still occurs. It doesn't help in telling you why, but in the mean time, it might help.
Leslie McKerchie Staff 8 years ago04/21/16 at 3:44 pm (UTC) Hi Sarah! Looks like Tracy has popped in to assist you here. Here's how to import slides from other Articulate Storyline courses. If you are still having difficulty, feel free to share your .story file for us to take a look.
Sarah De Velder Author 8 years ago04/21/16 at 3:52 pm (UTC) Hi Leslie, I tried Tracy's advice, but it didn't solve my problem. Attached, you find one of my Story files. it starts already with the first slide. background should be white, but when playing in LMS, it is blue. Equipment_Drapes_Introduction_15-03-16.story
Leslie McKerchie Staff 8 years ago04/21/16 at 6:45 pm (UTC) Hi Sarah! Thank you for sharing your file and allowing me to take a look. I'm seeing the white slide background when publishing just like I see in preview. Do you still see the same issue you are reporting when you look at my published file? https://cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=670d3250-bf30-4095-a352-07b95cf54c05
Sarah De Velder Author 8 years ago04/21/16 at 8:17 pm (UTC) Hi Leslie, no, your published file looks fine. I'm wondering what the issue could be then....
Sarah De Velder Author 8 years ago04/21/16 at 8:19 pm (UTC) Not sure if this could help: I publish it as a scorm 1.2 in Skillsoft environment. Never had issues before
Leslie McKerchie Staff 8 years ago04/21/16 at 8:56 pm (UTC) You could try re-publishing or even uploading to SCORM Cloud yourself for comparison with you LMS team.
7 Replies
Sounds odd. A quick fix to some "weird" issues like this is to open a new project, import all the slides and then republish. See if it still occurs.
It doesn't help in telling you why, but in the mean time, it might help.
Hi Sarah!
Looks like Tracy has popped in to assist you here. Here's how to import slides from other Articulate Storyline courses. If you are still having difficulty, feel free to share your .story file for us to take a look.
Hi Leslie,
I tried Tracy's advice, but it didn't solve my problem.
Attached, you find one of my Story files. it starts already with the first slide. background should be white, but when playing in LMS, it is blue.
Hi Sarah!
Thank you for sharing your file and allowing me to take a look.
I'm seeing the white slide background when publishing just like I see in preview.
Do you still see the same issue you are reporting when you look at my published file?
https://cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=670d3250-bf30-4095-a352-07b95cf54c05
Hi Leslie, no, your published file looks fine.
I'm wondering what the issue could be then....
Not sure if this could help: I publish it as a scorm 1.2 in Skillsoft environment. Never had issues before
You could try re-publishing or even uploading to SCORM Cloud yourself for comparison with you LMS team.
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