1 Reply
Luciana Piazza

Hi John, 👋

Thanks so much for reaching out. I'm sorry for your frustration and happy to help get to the bottom of this! 

I have a few quick questions to have a better understanding of your setup:

  • Does this happen with more than one background image in your course? 
  • Do you notice a difference if you import your slides over to a new project file?
  • You mentioned this happens when previewing. Do you experience this when publishing your course?

If you're still having this same issue, please share your .story file in this thread or privately in a support case so we can investigate further. 

Looking forward to hearing from you!