Why is the launch button still showing once upgraded to non-Flash SCORM?

Hi Christine,

This is a browser security feature, and is caused in all likelihood because the first screen in your module has media that is trying to play before there is a user interaction. It has nothing to do with Flash. The way around it would be to add a title screen as the first screen, with no audio or video, and have the user click Next or a button to advance.

Thank you so much for your response! I will try that to see if that works.

Hi. I removed the old first slide and replaced with a title slide. I re-published and this launch button still pops up. Is there anything else i can do to investigate within the course what might be causing this?

Could you post the first couple of slides as an SL file? I'd be happy to look at it.

Hi David,

Thank you. I have attached the first few slides of the course. I do have media on the second slide but had to remove for this share. The media file included in the full course is an MP4 file which was developed in Vyond. 

Any help appreciated.

Yes, I see the issue. The module has audio on that first slide that plays automatically. That causes the browser security issue.

I tried it a different way, triggering the audio with the Start button, and then advancing the slide when the audio ends. This should end the problem.

In the alternative, you could just have a simple intro screen with no media, and the Start button would jump to the next screen where audio could launch automatically.

Hi David thanks for looking into this for me. I tried what was suggested and it did not work for me. But I have managed to resolve the issue now. I imported the entire course to a new file and template and all seems to work as expected now. It is a really outdated course which was probably developed back in Storyline 1 or 2 so maybe it was something to do with that. Thanks again for your help. 

Glad you got it working, Christine. Sorry my ideas weren't effective.