I am trying to import Articulate Presenter presentation. When I click import Power Point it starts to import then just stops half way. No errors, just stops. What am I doing wrong?
First thing we'd want to check is the location of the files. Is the presentation you're trying to import local?
Here's some additional information:
If you are experiencing unexpected issues using Articulate software, here are some tips for managing your files which can help prevent issues.
1. Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
3. Avoid using special characters, accents or symbols in your file names.
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.
3 Replies
Hi Brad,
Could it be that your PPTx file contains hidden slide, if so, hidden slides are not imported and the import may even hold.
Have you tried imoporting just 1 or 2 slides from your pptx, does it stop working too ?
Cheers
Geert
Hi Brad. Welcome to E-Learning Heroes!
First thing we'd want to check is the location of the files. Is the presentation you're trying to import local?
Here's some additional information:
If you are experiencing unexpected issues using Articulate software, here are some tips for managing your files which can help prevent issues.
1. Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
3. Avoid using special characters, accents or symbols in your file names.
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.
I got it to work. I think it might just been the computer locking up.
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