Won't publish with notes

In Articulate 360 Storyline, I have a quite large slide set with notes that were originally imported as a Powerpoint file. I need to get (publish) a Word file with slide screenshots and notes. I select Publish and Word, keep the Notes box checked, and it generates a Word file, but containing only the first few slides, not the entire slide set.

When I uncheck the Notes option under Publish - Word, I get a Word file with all the slide screenshots, but of course no notes.

The notes appear on black background and black text in Storyline, which is silly, but not much of a problem for me. But I need the Word file with screen shots and notes.

 

1 Reply
Lauren Connelly

Hi Erik!

I see that you've connected with our Support Engineers in a support case, and my teammate, Mick, has been working with you directly. It looks like Mick wasn't able to recreate the issue, so he suggested repairing Storyline 360. 

If you have additional questions, Mick is still available in your support case.