I am creating a video tutorial to show students how to submit a for online. I created the screen recording and brought it into storyline 2 as a try mode in it's own scene. When I go to preview it nothing happens. The preview come up blank. No player, no slide nothing. Can anyone suggest something I might be doing wrong or missing?
Thanks for reaching out here. This is something that seemed to bubble up over night with a recent release of Flash player and our Support engineers are hard at work on this issue. We've got some updated documentation here and a workaround and we'll keep folks posted on any additional information once we've got information to share.
Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.
4 Replies
Hi Melissa!
Thanks for reaching out here. This is something that seemed to bubble up over night with a recent release of Flash player and our Support engineers are hard at work on this issue. We've got some updated documentation here and a workaround and we'll keep folks posted on any additional information once we've got information to share.
Thank you that fixed it.
Hi Melissa,
Adobe and Microsoft released information that Windows 10 and 7/Vista have been updated.
Install the latest Windows updates to resolve it.
We're waiting for additional information in regards to Windows 8.
Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.
Here's how to install the latest Adobe/Microsoft update so you can preview your e-learning projects, edit videos, and launch CD-published courses again.
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