1. When I preview it under video tools It plays and I can hear my narration. But when I preview it under the publish section, nothing happens - no video, no sound although the seek bar at the bottom is moving?
2. Also, is this video a file stored somewhere - where I can use it somewhere else?
Hi, Gabrielle -- Thanks for reaching out and sorry to hear of your troubles! May I ask if you are finding the same issue when you test your course in the intended environment or where it will ultimately be accessed by learners?
That's great news, Gabrielle! Thanks so much for sharing an update to let us know you are all set and please don't hesitate to let us know if you need anything more! :)
3 Replies
Hi, Gabrielle -- Thanks for reaching out and sorry to hear of your troubles! May I ask if you are finding the same issue when you test your course in the intended environment or where it will ultimately be accessed by learners?
Hi Christie,
Thanks for the reply - not sure what's happened but it is now working! So
no issues for now, thanks anyway :)
Gab
That's great news, Gabrielle! Thanks so much for sharing an update to let us know you are all set and please don't hesitate to let us know if you need anything more! :)
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