Wrong colour tick in checkboxes

May 23, 2018

Hi,

I think I might be going bonkers. 

I am updating a file that has been created by someone else and in all the multiple response questions, the incorrect answer/s tick is white, when it is set to be black.

I've tried manually changing the check colour to black and I've used the format painter from the ones that are black to the one that isn't.  In the states menu, it shows it as black - just when you preview or publish does it turn white.

Is there an easy way to fix this / what am I missing?  Is it some sort of theme?

It obviously works if I delete the checkbox and create a new one for that answer choice (but there are loads of questions and I'd rather not if possible)

Attached story file and slide is published below:

https://360.articulate.com/review/content/d045b191-2953-40ef-afcc-ec5de07899a0/review 

Thanks, it's driving me mad!

PS - just seen on another thread that this might be due to upgrading from SL2 to 360 - this is what I did also.  

Pinned Reply
Luciana Piazza

Hello Everyone! ✨

I'm happy to share that we have released a new update for Storyline 360 (Build 3.77.30568.0).

In this update, we have implemented a fix for:

  • Radio buttons and check boxes didn't inherit color changes.

As a first stepI recommend updating Storyline 360 to the latest version. Here's how:

Update Authoring Apps

If you have any questions, please let us know in this thread or privately in a support case.

Have a great day! 

10 Replies
Benjamin Weil
Martin Dean

Hi 

I had a similar problem.

 

I created a checkbox with the check colour set to BLACK.  When it published, it appeared as WHITE. I remade it several times and then set the check colour to WHITE and it published as BLACK.

So whatever you want, do the opposite!  Simple ....

 

Thank you, it worked for me, but not on others. It is clearly a bug in Storyline...

Leslie McKerchie

Hi David,

Yes. This is an open issue with our team. This conversation is attached so that we can share updates with you here.

I wanted to share some information on how we define bugs and how we tackle them when they occur. You can see all of our fixes as well as new features in our release notes here.

Workarounds:

  • Use Check Styles and Radio Styles
  • Avoid using the white color from Theme Colors and set the Radio/Check color in More Color option
Luciana Piazza

Hello Everyone! ✨

I'm happy to share that we have released a new update for Storyline 360 (Build 3.77.30568.0).

In this update, we have implemented a fix for:

  • Radio buttons and check boxes didn't inherit color changes.

As a first stepI recommend updating Storyline 360 to the latest version. Here's how:

Update Authoring Apps

If you have any questions, please let us know in this thread or privately in a support case.

Have a great day!