X in the middle of the answers box

Apr 23, 2020

Hi, 

I'm having a problem with the appearance of the incorrect icon in the middle of the answer.
I can not find where the icon is and I looked in every trigger it's all fine.
How can I delete it ?
Many thanks.

 

1 Reply
Jan Lua

Hi Wael,

Just to clarify, are you using custom states for the X image on the answers? If yes, I had a similar scenario occur on my project, wherein an image appeared twice when the state changed (a mirror image appearing beside the original, similar to the image you uploaded). I was able to sort it out by deleting the state and re-uploading the same image.

It may have been caused by a bug during the upload process or when Storyline was rendering the image.

Hopefully your situation is similar to mine and this fixes it.

Let me know how it turns out.

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