I am uploading videos into Storyline 2 from YouTube and a note to say there is a browser issue. This has only occurred in the last few weeks. Are you able to help ? I am not sure if the solution lies with the LMS or Articulate? Are you able to assist?
As you'll see in that discussion Wendy linked to, it's an issue with a change in the API YouTube is using - and you'll see our official documentation here and a workaround. We'll keep folks posted if there is any other information to share.
We've researched this topic further and reached the following conclusions:
Utilizing web objects is the proper approach to add a YouTube video because it is supported in all output types. More details on that process can be found in this article for Storyline and this article for Presenter. Please note the various optional parameters you can set to tune how the video functions within your course.
As noted elsewhere in this thread, YouTube videos in projects published prior to Google's API change are NOT impacted. Therefore no action is necessary for that content to function properly.
Google is not going to reverse their actions so we are going to stop advocating for that approach.
For those of you who must use the embed code option, we did find a workaround. It requires a few steps and isn't an officially supported approach but nonetheless I thought I'd share.
You'll need to ensure that the video is properly sized prior to grabbing the embed code from YouTube as it can't be resized on the stage within Storyline or Studio.
Hi Alta! You won't be able to embed a YouTube video in a marker. As you found, you'll have to use a video from a file in a marker. You could get creative, however, and maybe build your own object that functions as a "marker" and opens a layer with the YouTube video. Test out some ideas, and let us know how you make out!
HI! Are the steps Ashley provided above still the best way to add YouTube videos to a Storyline course?
We've added them in, and can view them on a laptop/desktop with no issues (other than having to allow the pop ups). When we try to view the same course on an iPad (with pop ups enabled) all we see is a plain white screen, no content.
Thanks for reaching out and sharing your question.
Are you adding the YouTube video as a web object?
Here is our current documentation for Storyline 360.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
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Hi Michelle
link to a previous post about this
https://community.articulate.com/discussions/articulate-storyline/youtube-embedded-video-device-support-error
Hi Michelle,
As you'll see in that discussion Wendy linked to, it's an issue with a change in the API YouTube is using - and you'll see our official documentation here and a workaround. We'll keep folks posted if there is any other information to share.
An update from Brian Gil, in this thread regarding the YouTube issue:
We've researched this topic further and reached the following conclusions:
For those of you who must use the embed code option, we did find a workaround. It requires a few steps and isn't an officially supported approach but nonetheless I thought I'd share.
Steps:
<iframe width="560" height="315" src="https://www.youtube.com/embed/TrcT7sseLZI" frameborder="0" allowfullscreen></iframe>
<iframe width="560" height="315" src="http://tinyurl.com/p9gm4d5" frameborder="0" allowfullscreen></iframe>
You'll need to ensure that the video is properly sized prior to grabbing the embed code from YouTube as it can't be resized on the stage within Storyline or Studio.
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Hi Alta! You won't be able to embed a YouTube video in a marker. As you found, you'll have to use a video from a file in a marker. You could get creative, however, and maybe build your own object that functions as a "marker" and opens a layer with the YouTube video. Test out some ideas, and let us know how you make out!
HI! Are the steps Ashley provided above still the best way to add YouTube videos to a Storyline course?
We've added them in, and can view them on a laptop/desktop with no issues (other than having to allow the pop ups). When we try to view the same course on an iPad (with pop ups enabled) all we see is a plain white screen, no content.
Any thoughts?
Hello Shannon and welcome to E-Learning Heroes :)
Thanks for reaching out and sharing your question.
Are you adding the YouTube video as a web object?
Here is our current documentation for Storyline 360.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
This discussion is closed. You can start a new discussion or contact Articulate Support.