Zoom Region Running Slow
Apr 24, 2017
Hi All
I have created slides, which feature separate zoom regions of around 3 seconds each that relate to text boxes on the slide i.e User reads the text then the zoom region zooms into a specific area related to that text. Last week when previewing these slides they were all working ok
Today when I have previewed the slides again (on the same PC) the zoom region feature is now going very slow to both zoom in and then back out. For example a 3 second zoom region is now taking around 8 seconds and the timeline continues hence everything falls behind and is out of sync.
Any ideas on this as I have tried it on 2 PC's now?
Regards
Matt
11 Replies
Hello Matt and welcome to E-Learning Heroes 😄
That certainly doesn't sound like ideal behavior, although I'm not familiar with an issue that may be causing this.
Would you be able to share the .story file so that we could take a look?
Hi Leslie
Thank you for your reply. Please find .story file attached. If for example you preview slide 1.4 there is a zoom region called "Zoom 1", which should only be 3 seconds but takes longer to zoom in and out on my machine?
I can confirm I saw a similar thing in one of my courses.
Hi Nejc
Did you manage to rectify this issue on your courses?
It was Storyline 360 and then I just found an alternative solution. I disabled the zoom and used a highlight.
Hi Matthew - I'm not sure that I'm seeing the behavior you are reporting. Looks like the Zoom Region matches what is set on the timeline. I recorded a brief Peek video of what I'm seeing on the slide you mentioned above.
Hi Leslie
Like you, mine works as expected when I play it from the timeline at the bottom of the screen
Can I ask you try this again by using the preview button at the top to preview the slide? This is when the zoom region function slows down.
I have attached a peek video for you. When I originally set these up I always used the preview button to view the slide and didn't have any issues up until the beginning of this week???
That is strange Matthew. I'm not seeing the same behavior. Here is my recording using the method you requested.
Since I'm utilizing the same file, curious if your software may need repair.
Do you see the same issue when the course is published?
Hi Leslie
I have followed the procedures for repair and this hasn't fixed the issue when previewing the slide or project?
I have published the project and why the zoom region function seems to work correctly my videos aren't appearing? Any ideas on this issue as well? I have attached a peek video for you.
I published the project for web as HTML 5 with flash fall back.
Can you share some additional information about how you are publishing the content and what browser you are viewing in. Is this for the web or LMS? What browser is your screen recording from?
Here is my published output. Do you experience the same issue?
I published for web from Storyline and am using IE 11 when viewing.
When I published (as per my previous attachment above) the screen is white in the background with no video.
When I publish as Scorm 1.2 for LMS it works!
I'm going to look at an alternative to using the zoom region function
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