When I zoom in on a screen capture simulation in story line it does it correctly until it stops(zoomed in), then it shows the screen that was before the screen I am on. Almost like when it is zoomed it flips to a different picture then when it starts to zoom back out, it flips back.
It sounds like when you stop zooming in on a screen capture that's inserted into a slide, you get sent back to a previous screen/slide. I'm happy to troubleshoot this with you!
Is this happening with every project or just this one? Do you get the same results if you import the slides into a new blank Storyline file?
It would be helpful if you could share your .story file to test it on our end! Feel free to upload that here, and someone will reach out to you!
3 Replies
Welcome to E-Learning Heroes, Alyssa! ⭐️
It sounds like when you stop zooming in on a screen capture that's inserted into a slide, you get sent back to a previous screen/slide. I'm happy to troubleshoot this with you!
It would be helpful if you could share your .story file to test it on our end! Feel free to upload that here, and someone will reach out to you!
That is correct.
So far, it has only happened on one slide, but I have only used the zoom on a few other slides.
Hey Alyssa! Thanks for sharing these additional details, and I've added this helpful note to your case.
P.S. Luiza has been assigned to your case and is digging in already. Hold tight; help is on the way!