I have recently downloaded the Trial for 360, yet how ever when i put username and password into the desktop app it just stays on that screen and i can click submit over and over again and all i get is a blink then the login screen again. I have uninstalled and reinstalled, i have run it as admin. Is this a common issue?
1 Reply
Hello Andrew and welcome to E-Learning Heroes :)
Sorry to hear that you've had trouble logging in.
Sounds like you are talking about this login screen here:
We have a helpful troubleshooting document I invite you to check out here.
You mentioned already doing some troubleshooting, so if that document does not help you out, be sure to reach out to our support engineers here.
This discussion is closed. You can start a new discussion or contact Articulate Support.