Base Layer showing a big RED X

Sep 30, 2019

I have no idea what happened. I was moving items on the time line when all of a sudden I have a big red X where my base layer should be - and I have no idea how to get rid of it. My base layer is no longer listed but the slide and elements on it are working?



5 Replies
Chester Morales

Hi Nancy,

I'm sorry you're experiencing this. There are some best practices you can follow in order to prevent this fom happening in the future. However, if it keeps on happening, make sure you're not working/accessing a file that is saved on a network, you may try importing this file into a brand new blank file, or try repairing it. Here are the links:

I hope it fixes the problem. Goodluck!

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