E-learning course, explaining IT terms
How to visualize "software" IT terms like host, DNS, firewall, protocol etc. ?
We are planning an e-learning module for our field service technicians on the LAN, communication and IT topic. The main goal is to learn the tech an effective way of faultfinding. Then they need to know some basic expressions like IP, host, DNS, firewall, protocol etc. I am struggling to find a good way to visualize these terms which is not directly linked to a hardware module.
Anyone who can share some ideas or samples?
For the more "hardware" related part, like router, cables etc., I plan to use a network drawing where the user can move around and zoom in to reveal information about each parts of the network.