eLearning for teaching software
I currently use Articulate to design two types of courses - those based on customer service (on a freelance basis) and those based on teaching users to use Software (day job)
I find it relatively easy to design meaningful interactions and quizzes for the customer service type eLearning but I am struggling a little with the software courses.
It's tricky to ask "test then tell" type of questions when the learning is to teach practical skills. I do include flash videos to show how to complete a task, but I think I could do more to introduce meaningful interaction.
My gut feel is that getting users to complete a software simulation can be a little patronising and too easy. I try to avoid the whole "clicky clicky bling bling" approach to interaction, not much point in using it, just for interaction sake if the learner does not benefit from it.
I'd love to hear from others who have designed this sort of eLearning and have any ideas on how I can make the learning experience more interactive.