I published a course with an embeded MP4 video. The published course plays fine on my computer. When I upload the course to the share drive the embedded video disappears. So I am not certain why that is happening.
After uploading the course to the shared drive, I tested it with both Internet Explorer and FireFox. Neither one of those browsers allowed me to see the video after the course was uploaded to the shared drive.
I would like to know how I can get the video to show up in published course after it is uploaded to the shared drive. I also ensured that there were no spaces in the video name, per the instructions on the Articulate website.
It sounds like a local security issue, you may be publishing to the wrong environment for the video to work correctly. There is a section at the end about MIME types as well, though I doubt it is that. Sorry I can't be of more help right now.
Thank you. The video works on the LMS but it won't work on shared drive. I learned from a previous response that articulate does not support flash content on shared drives.
2 Replies
This document may be helpful potentially?
http://www.articulate.com/support/presenter-09/videos-do-not-play-in-published-content
It sounds like a local security issue, you may be publishing to the wrong environment for the video to work correctly. There is a section at the end about MIME types as well, though I doubt it is that. Sorry I can't be of more help right now.
Thank you. The video works on the LMS but it won't work on shared drive. I learned from a previous response that articulate does not support flash content on shared drives.
Thank you again.
Liliana Mayer
Instructional Designer
Customer Relations
VOLKSWAGEN Group of America, Inc.
3800 Hamlin Road 4E-E33
Auburn Hills, MI 48326
O: 248-754-3542
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