Folks who DON'T complete e-Learning courses
We have an issue that a certain number of folks who start some of our eLearning course do not complete them.
We don't know why. Perhaps it's the course design or content. Perhaps the user interface of our LMS. Perhaps our remote users have computer problems, or too many interruptions, or they stepped away for a cup of coffee, or perhaps the phase of the moon is interfering. We don't know why ....
What is your experience? Is there a typical percentage of an audience who attempts an e-Learning course but then fails to complete it successfully?
I'd love some advice!