Have you developed training that wasn't really needed?
Dec 17, 2014
Training is usually requested when management senses a problem that they think training will fix. But a shocking amount of training is developed without conducting a training needs analysis first, to identify if the performance gap (a.k.a the problem) is caused by a lack of knowledge and skills. It's important to know the cause of the problem, because if it's caused by lack of motivation or faulty equipment, training won't help. I think we're often asked to create training that won't change the bottom line or truly impact the business.
Have you ever experienced this? Have you ever been asked to develop training without conducting a needs analysis? Or developed training that you thought wasn't actually "needed" ?
If yes, what are other causes of performance gaps or problems (other than lack of knowledge and skills) that you've experienced or witnessed? Lack of motivation? Unclear guidelines?
I'd love to hear your input on this!