I'm curious about learning and development in a healthcare environment. Those of you who work in this industry - what is your approach to on-demand/JIT learning (i.e. need to immediately know how to perform a process) and as-needed training? It's often not possible to have job aids posted or compiled in a book and newsletters/bulletins don't reach all employees.
In addition to elearning, what else is effectively used?
What I have started doing is creating job-aids look-up apps that can be downloaded to a mobile phone or tablet. These days just about everyone has a mobile phone. They can then easily look-up the information they need.
You can see some of educational healthcare apps we have created here. We use them to complement our nursing e-learning quizzes and courses.
Hi Mary! Have you checked out our new app, Rise? It's perfect for creating just-in-time learning. Here are some example courses to give you a better of idea of what that looks like:
I have used an LMS to merely post policies for review. Much more often however, there is a need for interactivity. Some sort of demonstration of a concept or a procedure. There is also the need for regular "competency testing" and of course the ability to review content later on. Storyline has been my go to tool for quite some time now....
We do have lots of job aids posted near and around workstations. Some carry little cards in pockets as well. We also have a collection of hand resources that are on our intranet sorted into department specific folders/pages.
In our hospital system we curate a YouTube channel and have also started using OR codes as everyone seems to have a Smart Phone these days. We're also trying to partner with our local community college so that we can work with students to develop JIT apps. Like Tracy we have job aids and pocket cards too.
We try to provide job aids for just in time information for any tasks that require memory such as drug dosages, infusion pump set up etc. We use longer training for concepts and to introduce information and follow it up with practical sessions to cement the learning.
We like to utilize several modalities to reach all audiences: job aids, short videos, communication, intranet, LMS. We also communicate to leaders so they can cascade the information to their direct reports who may not have immediate access to these sorts of things.
10 Replies
Mary,
What I have started doing is creating job-aids look-up apps that can be downloaded to a mobile phone or tablet. These days just about everyone has a mobile phone. They can then easily look-up the information they need.
You can see some of educational healthcare apps we have created here. We use them to complement our nursing e-learning quizzes and courses.
Russ
Hi Mary! Have you checked out our new app, Rise? It's perfect for creating just-in-time learning. Here are some example courses to give you a better of idea of what that looks like:
Hope that's helpful! :)
I have used an LMS to merely post policies for review. Much more often however, there is a need for interactivity. Some sort of demonstration of a concept or a procedure. There is also the need for regular "competency testing" and of course the ability to review content later on. Storyline has been my go to tool for quite some time now....
We do have lots of job aids posted near and around workstations. Some carry little cards in pockets as well. We also have a collection of hand resources that are on our intranet sorted into department specific folders/pages.
In our hospital system we curate a YouTube channel and have also started using OR codes as everyone seems to have a Smart Phone these days. We're also trying to partner with our local community college so that we can work with students to develop JIT apps. Like Tracy we have job aids and pocket cards too.
If it is a widespread corporate initiative, like a communication framework, we create mini-cards that tuck in behind their employee badge.
We try to provide job aids for just in time information for any tasks that require memory such as drug dosages, infusion pump set up etc. We use longer training for concepts and to introduce information and follow it up with practical sessions to cement the learning.
Tim
We like to utilize several modalities to reach all audiences: job aids, short videos, communication, intranet, LMS. We also communicate to leaders so they can cascade the information to their direct reports who may not have immediate access to these sorts of things.
Courtney-
How do they access the short videos?
Sent from my iPhone
Depending on the content, we will post this on our intranet, include a link to them in our communication or upload them to our LMS.