Product Knowledge Courses
Jan 20, 2021
Hello,
I am running into a mental roadblock and just looking for some fresh ideas. We are looking for a way to create an online course(s) to increase our team members product knowledge on various bank account types and features that go along with them. Ultimately, we would use this as a certificate that we would award after completion.
So, in short just looking for a way to make it a more engaging process and increase knowledge retention. So far, I have a few role play scenarios but seeing what else could be done. Thanks for any insight!
1 Reply
Hi Cody! I just wanted to chime in and share this thread with you on a similar topic. The comments section has some great suggestions. You can also check out this article. It includes ideas for turning content into engaging interactions. I hope that helps!