I'm new to Storyline and am stuck. My course has a few .swf animations. Everything is working fine in Chrome, Firefox and IE 8, however when users view in IE10, the .swf files don't play and the course gets 'stuck' because the subsequent actions (reveal next button for example) don't happen.
Sorry to hear about the problem you're having with your .swf files in IE10. If you don't mind, can you please submit a support case for this problem, so we can take a closer look at the problem, and help you resolve it. Thanks!! =)
This may be a Flash issue... have you tried clearing out your IE cache? I've been working with interactive .swf files in Storyline and have run into similar problems. When I published and Viewed the project, it will work fine; but when run from an online site (such as SCORM Cloud) previous/random .swf files were being played instead of the correct inserted .swf file. This was due to the difference of running in locally from the hard drive and running the (seemingly) same course that I just uploaded. Flash .swf files will pull from cache; it may not see or know where to go next or return to.
After I cleared my cache, it worked "as advertised".
2 Replies
Hey Andy,
Sorry to hear about the problem you're having with your .swf files in IE10. If you don't mind, can you please submit a support case for this problem, so we can take a closer look at the problem, and help you resolve it. Thanks!! =)
This may be a Flash issue... have you tried clearing out your IE cache? I've been working with interactive .swf files in Storyline and have run into similar problems. When I published and Viewed the project, it will work fine; but when run from an online site (such as SCORM Cloud) previous/random .swf files were being played instead of the correct inserted .swf file. This was due to the difference of running in locally from the hard drive and running the (seemingly) same course that I just uploaded. Flash .swf files will pull from cache; it may not see or know where to go next or return to.
After I cleared my cache, it worked "as advertised".
Hope this helps.
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