Testing Out of eLearning
Hello! We're working towards a new initiative on our learning team where we build more eLearnings that allow employees to test out. If they can score well on a quiz of the learning objectives then they don't have to go through the full training.
This is very new for us, and our employees are not used to it. We got a piece of feedback recently from an employee who was very disappointed to learn they did not have the knowledge to pass the quiz, and they provided some rather harsh feedback from that pain point. The eLearning is still in the beta phase, so it hasn't been rolled out to everyone yet, so we don't know yet if we'll receive more feedback like this or not.
I see everywhere in articles about this that employees LOVE being able to test out of training, but I never see anyone explain the typical experience for employees that fail that test and then have to do the training.
For those of you doing trainings like this, what's your feedback like from these employees? Or if you know where people have written about this I'd love to see it. Ultimately I'm trying to determine what is "normal", so we can make good decisions on what to do with feedback like this.