we are getting modules back from our Storyline consultant and we LOVE LOVE LOVE them.
Now I want to test test test them - any tips for how to test courses? We have a chance to get in front of potential end users and also have internal employees run through the courses and give feedback.
Suggestions or best practices for testing before going to market? Suggestions on how to ask for relevant/applicable feedback from end users?
It is best practice to have 2 groups of test users run the course from your LMS; 1 group of 5 or more people who are knowledgeable in the subject, and 1 group of 5 or more who do not know the subject.
Both groups, while isolated, complete the same survey questions while completing the course.
At the end of the test period, you compare the answers and scores from both groups while referencing their survey answers.
In general, your knowledgeable users should have 80% or them get at least 80% or better, while the non-knowledgeable group should have 80% of them pass (with varying degrees).
Thanks Dennis for your response and Happy 2014. Your response helps a lot. Do you have suggestions or guidelines for the questions that you ask testers? I want to make sure we get feedback we can use -
I recommend around 10 questions or which about 3 should be related to the course presentation, navigation, and resources; while the rest would be related to the clarity, verbiage, and information of the content.
When I'm working with a relatively new LMS, I also squeeze in a couple of LMS workflow questions to measure the LMS user experience as well.
3 Replies
Hi Carey:
It is best practice to have 2 groups of test users run the course from your LMS; 1 group of 5 or more people who are knowledgeable in the subject, and 1 group of 5 or more who do not know the subject.
Both groups, while isolated, complete the same survey questions while completing the course.
At the end of the test period, you compare the answers and scores from both groups while referencing their survey answers.
In general, your knowledgeable users should have 80% or them get at least 80% or better, while the non-knowledgeable group should have 80% of them pass (with varying degrees).
Hope this helps.
Best Regards,
Dennis Hall
Thanks Dennis for your response and Happy 2014. Your response helps a lot. Do you have suggestions or guidelines for the questions that you ask testers? I want to make sure we get feedback we can use -
Hi Carey:
Happy 2014 as well.
Post course survey questions will always vary.
I recommend around 10 questions or which about 3 should be related to the course presentation, navigation, and resources; while the rest would be related to the clarity, verbiage, and information of the content.
When I'm working with a relatively new LMS, I also squeeze in a couple of LMS workflow questions to measure the LMS user experience as well.
Hope this gets your team rolling.
Best Regards,
Dennis Hall
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