Thoughts for a Long Term Care Facility Resident Rights course

Jul 01, 2011

Happy Friday before a holiday!  I’m beginning a long term care facility resident rights course.  It’s obviously a content / text heavy course; treat residents this way and not that way.  I think if I create the course from the resident’s perspective it has the potential for more impact than creating the course from the staff’s perspective.  I had the idea this morning of a newspaper or magazine interview theme.   How to work it further, I’m not sure yet; I just had the thought a few minutes ago.  


What ideas could you suggest for a theme?  I need to avoid the use of sound as our network does not support it.  Yes, that kills me, but that’s what I have to work with.  


Thanks for your thoughts.

Make it a great holiday weekend!


5 Replies
Kayla Burtch

In Canada Friday WAS our holiday

I think your idea from a residents perspective is amazing. You could have the resident move through different scenario's and have good and bad experiences happen to the resident. Sort of a good/bad sort of thing. Maybe the resident enters and has two staff greet her, one who greets her properly and one who greets her inappropriately and then the user chooses which staff member they would like to go with.

OR. It could be like a split screen alternate universe type-thing .(As nerdy as that sounds, bare with me) Where the character is on both sides of the screen, but on one side things are done properly, and on the other improperly. The sides basically take turns with each situation (maybe with the other side greyed/blurred/faded) and the "proper" side patient is content, feels better or something positive, while the "improper" side the patient becomes dejected, and posssibly even hurt (depending on the situations you are trying to show)

As for the newspaper thing. Between each situation you could have the next day's newspaper show up with a positive newspaper headline on the one side and a negative headline on the other. Have it zoom from out and spin and it would be kind of like in the movies. Let's say the situation was something like "Be sure to always treat residents with respect and ask them about how they are feeling" In the proper side you could have the person talking with the patient, on the other you could have them ignoring the patient and talking on their cellphones or something. The newspaper could be 1) "Patients at Happytime Retirement home reported happiest in state"2) "Residents at SourGrapes Retirement home report an increase in Depression. Or something a long those lines (hard for me to come up with examples without knowing the material, so mine is fairly corny)

Hope you have a great July 4th!

Zara Ogden

Not sure if this would be accepted but it might have great impact.

Why not have a patient that is deaf be the "narrator" or main character. You can write the program without audio and emphasis resident rights. People with disabilities have many levels of ability. Just because you need extra care doesn't mean you should be disrespected.

Start out with CC intro of the person. And walk through a day in life type scenario all CC. Have them interact with care givers and the learner will choose how to interact. They could have a behavior and the learner must react based on the standards. At lunch the patient doesn't like tuna what do you do if you can't understand? You observe someone handling the patient incorrectly what do you do? The patient needs help getting ready for bed what do you do? Create realistic daily tasks that can challenge a care provider to not always follow the residents rights.

Alicia Pennington

Happy Tuesday morning.  Kayla and Zara, Thank you so very much for your ideas.  I love them both.  Although I was off yesterday, I had to sit down for a bit to work out your ideas on paper. 

Kayla, you might not know much at long term care, but your nursing home names are priceless and your thought about SourGrapes having an increase in depression is right on the button! 

Make it a great week.


Jasmine O'Connell

We recently created a similar course at our hospital focused on patient rights and professionalism. We shot a series of short videos of "good" and "bad" interactions and asked the learners to identify whether things were done right or wrong. Some of the videos were hit-you-over-the-head obvious, but others were more subtle.

This approach probably won't work for you (if you can't have sound, you almost certainly can't have video!), but I think the general approach - here's a situation, now assess it - was good.

Keeping with your idea of a magazine interview, you could feature a resident being interviewed about something that happened to them, and then the learner has to identify whether the resident's treatment was appropriate or not. The answer screens are a good place for all the explanatory/regulatory required text that your SME will want to include (if your SME's are anything like mine!).

Alicia Pennington


Excellent idea with the video.  I might pose the suggestion to see where our IT department is in getting sound available.  After all, the "squeaky wheel gets the grease." 

I also like the magazine interview idea. 

I'm with you on answer screen providing extra, need to know information. 

Make it a great week.


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