Video does not start form the beginning, when clicking on the back (previous) button
Hoping to get some help from the experts here. I inserted an interactive video by following the steps in - How to Create Interactive Videos - tutorial (shared here).
I have informational icons that pause the video and an information pop up appears and the video pauses. There is a trigger placed on each "i" icon which display a layer. There are 4 "i" icons placed throughout the timeline.
I have a slide before the video slide with two triggers - (a) to launch the video and (b) "jump to next slide and add the variable page count - plus 1.
This is what's happening - When the participant clicks on the back arrow button, to restart the video from the last informational "i" icon / pop up window, (i.e. go back to review what the last viewed informational icon was explaining), the video starts from the last viewed informational icon in the timeline, correctly.
If I click the back arrow again it goes back to the previous slide, correctly, as I want it to, where I have placed the triggers to start the video from the beginning (+ jump to next slide + adjust variable to subtract 1 from page count).
The issue is - Once the participant is on the previous slide (which has the trigger to re-start the video), the video does not start from the beginning. The video starts from the last informational icon that was clicked (as explained above).
How do I fix it to allow participants to re-start the video from the beginning (after 2 "back" clicks)?
Would really appreciate your help.